Seasonal Client Service Specialist & Receptionist

H&R Block, Inc.; Defiance (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to wow clients now and in the future. You will greet clients, answer phones, and help match clients with the right tax professional for their needs.

This role requires experience in a fast-paced environment, customer service background, multitasking ability, and proficiency with Microsoft Office. Flexible scheduling and multiple locations may be involved.

Qualifications

• High school diploma or equivalent.
• Experience in a fast-paced environment.
• Customer service experience.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to wow clients now and in the future. You will greet clients, answer phones, and help match clients with the right tax professional for their needs.

This role requires experience in a fast-paced environment, customer service background, multitasking ability, and proficiency with Microsoft Office. Flexible scheduling and multiple locations may be involved.