Seasonal Client Service Specialist (Receptionist)

H&R Block, Inc.; Clayton (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professionals. The role emphasizes delivering exceptional service and keeping the office organized.

The position supports the team in a fast-paced environment, requiring multitasking, strong communication, and basic computer skills. Flexibility to work across locations is beneficial for this seasonal posting.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience is preferred.
• Ability to multi-task and manage time effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office and basic computer tasks.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Fast-paced work

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professionals. The role emphasizes delivering exceptional service and keeping the office organized.

The position supports the team in a fast-paced environment, requiring multitasking, strong communication, and basic computer skills. Flexibility to work across locations is beneficial for this seasonal posting.