Seasonal Client Service Specialist & Receptionist

H&R Block, Inc.; Bishopville (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and link customers with the right tax professional. You will help schedule appointments and support the office to ensure client needs are met across in-person, phone, and virtual channels.

Ideal candidates bring experience in fast-paced customer service environments, strong multitasking and organizational skills, and proficiency with Microsoft Office.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

MS Office

Education

High school diploma or equivalent

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and link customers with the right tax professional. You will help schedule appointments and support the office to ensure client needs are met across in-person, phone, and virtual channels.

Ideal candidates bring experience in fast-paced customer service environments, strong multitasking and organizational skills, and proficiency with Microsoft Office.