Seasonal Client Service Specialist

H&R Block; Marion (KY); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professionals. You will schedule appointments, ensure client needs are met across in-person, phone, or virtual interactions, and help maintain an organized, welcoming office environment with the team.

Ideal candidates bring fast-paced environment experience, strong customer service skills, and proficiency in Microsoft Office, with flexibility to work

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients.
• Match clients with the best-suited tax professional.
• Schedule clients as they prefer.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professionals. You will schedule appointments, ensure client needs are met across in-person, phone, or virtual interactions, and help maintain an organized, welcoming office environment with the team.

Ideal candidates bring fast-paced environment experience, strong customer service skills, and proficiency in Microsoft Office, with flexibility to work