Seasonal Client Experience Specialist & Receptionist

H&R Block; Artesia (NM); On-site; USD 25,000 - 35,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and direct clients to the right tax professionals. You will schedule appointments and help ensure client needs are met across in-person, phone, and virtual interactions.

Ideal candidates bring prior customer service experience, strong organizational skills, and proficiency with Microsoft Office. This role may require flexibility across locations and a part-time schedule.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized under pressure.
• Proficient in Microsoft Office and basic computer skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested and manage in-person, phone, or virtual interactions.
• Maintain office cleanliness and organize resources with the team.
• Support additional duties as assigned.

Skills

Customer service

Multitasking

Organization

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and direct clients to the right tax professionals. You will schedule appointments and help ensure client needs are met across in-person, phone, and virtual interactions.

Ideal candidates bring prior customer service experience, strong organizational skills, and proficiency with Microsoft Office. This role may require flexibility across locations and a part-time schedule.