Seasonal Client Service Specialist – In-Person

H&R Block, Inc.; Westerly (RI); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

H&R Block, Inc. in Westerly, RI, is seeking a Seasonal Client Service Professional / Receptionist to provide a welcoming first impression and support daily office operations. This in-person role involves greeting clients, scheduling, and coordinating with tax professionals.

Responsibilities include client check-in, document intake, and maintaining a professional office environment while handling sensitive information with discretion. Evening and weekend shifts during tax season are required.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong communication and collaboration with team members and clients.
• Willingness to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Client service

Interpersonal skills

Multitasking

Attention to detail

Office software

Evenings/weekends availability

Ausbildung

High school diploma/GED

Tools

MS Office

Scheduling systems

Teams

Jobbeschreibung

H&R Block, Inc. in Westerly, RI, is seeking a Seasonal Client Service Professional / Receptionist to provide a welcoming first impression and support daily office operations. This in-person role involves greeting clients, scheduling, and coordinating with tax professionals.

Responsibilities include client check-in, document intake, and maintaining a professional office environment while handling sensitive information with discretion. Evening and weekend shifts during tax season are required.