Seasonal Client Service & Front Desk (In-Person)

H&R Block, Inc.; Warwick (RI); On-site; USD 29,000 - 42,000; Full time

Job summary

H&R Block, Inc. in Warwick, RI is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, and support daily operations while coordinating with tax professionals.

This in-person role offers on-the-job training and a clear path into tax preparation or office leadership. Availability to work evenings and weekends during tax season is required, and you will contribute to a courteous, organized client experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; able to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Interpersonal communication

Multitasking

Organizational skills

Digital tools familiarity

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Warwick, RI is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, and support daily operations while coordinating with tax professionals.

This in-person role offers on-the-job training and a clear path into tax preparation or office leadership. Availability to work evenings and weekends during tax season is required, and you will contribute to a courteous, organized client experience.