Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; South Kingstown (RI); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Rhode Island. This in-person role involves greeting clients, managing scheduling, and supporting daily office operations alongside tax professionals.

The position serves as a stepping stone into tax preparation or office leadership, with training provided. Availability for evenings and weekends during tax season is required to ensure smooth client service and office flow.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Scheduling

Communication

Multitasking

Administrative support

Education

High school diploma/GED or equivalent

Tools

MS Office

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Rhode Island. This in-person role involves greeting clients, managing scheduling, and supporting daily office operations alongside tax professionals.

The position serves as a stepping stone into tax preparation or office leadership, with training provided. Availability for evenings and weekends during tax season is required to ensure smooth client service and office flow.