Seasonal Client Service Specialist (In-Person)

H&R Block, Inc.; Clinton (IN); On-site; USD 22,000 - 28,000; Full time

Job summary

H&R Block in Clinton, Indiana is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations. This in-person role requires strong communication, multitasking, and a professional demeanor; evenings and weekends during tax season are required.

Training provided to prepare you for tax practice support. Join a team of tax professionals and develop skills in client service, scheduling, and office coordination in a

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Client service

Multitasking

Communication

Organizational skills

Team collaboration

Evenings/weekends availability

Education

High school diploma / GED

Receptionist/front desk experience

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Clinton, Indiana is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations. This in-person role requires strong communication, multitasking, and a professional demeanor; evenings and weekends during tax season are required.

Training provided to prepare you for tax practice support. Join a team of tax professionals and develop skills in client service, scheduling, and office coordination in a