Client Services Receptionist — Tax Season, In-Person

H&R Block, Inc.; Georgetown (IN); On-site; USD 24,000 - 36,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Indiana to greet clients, manage check-ins, and coordinate appointments.

This in-person role supports tax professionals, maintains a professional office environment, and serves as the first impression for clients during tax season. Ideal candidates are client-focused, organized, and able to multitask while handling confidential information.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Client-focused

Interpersonal communication

Multitasking

Organizational skills

Team collaboration

Confidentiality

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Indiana to greet clients, manage check-ins, and coordinate appointments.

This in-person role supports tax professionals, maintains a professional office environment, and serves as the first impression for clients during tax season. Ideal candidates are client-focused, organized, and able to multitask while handling confidential information.