Seasonal Client Service Specialist

H&R Block, Inc.; Fortville (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in Indiana is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You’ll provide friendly, personalized service in a fast-paced office.

This role emphasizes multitasking, strong organization, and the ability to work across in-person, phone, or virtual client interactions. A high school diploma and customer service experience are preferred; flexibility to work at multiple locations may

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by them.
• Help ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Indiana is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You’ll provide friendly, personalized service in a fast-paced office.

This role emphasizes multitasking, strong organization, and the ability to work across in-person, phone, or virtual client interactions. A high school diploma and customer service experience are preferred; flexibility to work at multiple locations may