Seasonal Client Service Specialist

H&R Block; Greenwood (SC); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in Greenwood, SC is seeking a seasonal Client Service Professional/Receptionist. You will warmly greet clients, answer phones, and connect them with the right tax professional while scheduling appointments and supporting the team.

The role requires strong customer service skills, the ability to multitask, and proficient use of Microsoft Office. Join a franchise office focused on delivering excellent in-person and remote client service.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by them.
• Ensure all client needs are met during service, in person, over the phone, or virtually.
• Maintain office cleanliness and organization with team members.

Skills

Phone etiquette

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Greenwood, SC is seeking a seasonal Client Service Professional/Receptionist. You will warmly greet clients, answer phones, and connect them with the right tax professional while scheduling appointments and supporting the team.

The role requires strong customer service skills, the ability to multitask, and proficient use of Microsoft Office. Join a franchise office focused on delivering excellent in-person and remote client service.