Seasonal Client Service Front Desk Specialist

H&R Block, Inc.; Marion (SC); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. in Marion, SC is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones and help connect customers with the right tax professional.

You will schedule appointments and ensure each client leaves satisfied, whether in person, over the phone, or virtually. The role requires strong customer service in a fast-paced environment, solid organizational skills, and the ability to multi-task across front-desk duties.

Formación

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task across front-desk duties.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Conocimientos

Customer service

Communication

Multi-tasking

Time management

Organizational skills

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

H&R Block, Inc. in Marion, SC is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones and help connect customers with the right tax professional.

You will schedule appointments and ensure each client leaves satisfied, whether in person, over the phone, or virtually. The role requires strong customer service in a fast-paced environment, solid organizational skills, and the ability to multi-task across front-desk duties.