Seasonal Client Service Concierge

H&R Block; Hartsville (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block in Hartsville, SC is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, answer phones, and connect customers with the right tax professional. You will help schedule appointments, maintain a tidy office, and deliver friendly, personalized service to every client.

The role emphasizes multitasking, strong organizational skills, and comfort with Microsoft Office. Experience in customer service and a flexible schedule are preferred, with opportunities to

Qualifications

• Experience in a fast-paced environment
• Customer service experience
• Ability to multi-task
• Strong organizational skills
• Proficiency with Microsoft Office tools

Responsibilities

• Answer phones and greet clients in a friendly, inviting manner
• Match clients with the best-suited tax professional
• Schedule clients as requested and manage appointment flow
• Ensure client needs are met in person, over the phone, or virtually
• Maintain office cleanliness and organization with the team

Skills

Customer service

Multi-tasking

Time management

Office software

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Hartsville, SC is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, answer phones, and connect customers with the right tax professional. You will help schedule appointments, maintain a tidy office, and deliver friendly, personalized service to every client.

The role emphasizes multitasking, strong organizational skills, and comfort with Microsoft Office. Experience in customer service and a flexible schedule are preferred, with opportunities to