Seasonal Client Services & Receptionist

H&R Block, Inc.; Leesville (LA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Leesville, LA. Serve as the welcoming face of the office, manage scheduling, and support daily operations alongside tax professionals. This in-person role offers training and potential growth into tax prep or leadership.

The position requires strong communication, multitasking, and discretion with sensitive client information, and availability to work evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and interpersonal skills for professional client interactions.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal communication

Multitasking

Attention to detail

Customer service

Professional demeanor

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Leesville, LA. Serve as the welcoming face of the office, manage scheduling, and support daily operations alongside tax professionals. This in-person role offers training and potential growth into tax prep or leadership.

The position requires strong communication, multitasking, and discretion with sensitive client information, and availability to work evenings and weekends during tax season.