Seasonal Client Service Specialist - Flexible Schedule

H&R Block, Inc.; Orange (CA); On-site; USD 21,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, connect them with the right tax professional, and schedule appointments. The role emphasizes helping clients in person, over the phone, or virtually while maintaining a clean, organized workspace.

Ideal candidates will have experience in customer service, the ability to multitask, and strong time-management skills, with flexibility to work across locations as needed.

Qualifications

• High school diploma or equivalent.
• Flexible schedule and/or in multiple locations.
• Sales/marketing experience.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Phone etiquette

Multitasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, connect them with the right tax professional, and schedule appointments. The role emphasizes helping clients in person, over the phone, or virtually while maintaining a clean, organized workspace.

Ideal candidates will have experience in customer service, the ability to multitask, and strong time-management skills, with flexibility to work across locations as needed.