Seasonal Client Service Specialist - Flexible Schedule

H&R Block, Inc.; Mebane (NC); On-site; USD 17,000 - 23,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support tax professionals. You will be the first to greet visitors, answer phones, and help clients navigate scheduling and services.

In this fast-paced role, you will match clients with the right tax professional, coordinate appointments, and assist in-person, phone, or virtual service while keeping the office organized and welcoming. Flexible availability and teamwork are valued.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Phone etiquette

Customer service

Multi-tasking

Time management

Microsoft Office

Team player

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support tax professionals. You will be the first to greet visitors, answer phones, and help clients navigate scheduling and services.

In this fast-paced role, you will match clients with the right tax professional, coordinate appointments, and assist in-person, phone, or virtual service while keeping the office organized and welcoming. Flexible availability and teamwork are valued.