Seasonal Client Service Specialist

H&R Block, Inc.; Perry (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients and handle front-desk duties. You will steer clients toward the right tax professional and arrange convenient scheduling while ensuring a welcoming experience for all visitors.

This role emphasizes fast-paced client service, strong organization, and teamwork to maintain a tidy office and responsive support across in-person, phone, and virtual interactions.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and manage competing priorities.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office and basic computer skills.
• High school diploma or equivalent required.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multitasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients and handle front-desk duties. You will steer clients toward the right tax professional and arrange convenient scheduling while ensuring a welcoming experience for all visitors.

This role emphasizes fast-paced client service, strong organization, and teamwork to maintain a tidy office and responsive support across in-person, phone, and virtual interactions.