Seasonal Client Service Specialist

H&R Block, Inc.; Saltsburg (Indiana County); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in the United States is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. The role emphasizes friendly service and accurate scheduling.

You will help maintain a clean office, handle in-person and virtual client interactions, and support the team in a fast-paced environment. High school diploma preferred; flexible schedules and multiple locations possible.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multitasking

Time management

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in the United States is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. The role emphasizes friendly service and accurate scheduling.

You will help maintain a clean office, handle in-person and virtual client interactions, and support the team in a fast-paced environment. High school diploma preferred; flexible schedules and multiple locations possible.