Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Tillamook (OR); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist in Tillamook, Oregon. You will greet clients, answer calls, and connect them with the right tax professional to ensure a smooth visit.

This role focuses on creating a welcoming experience and accurate scheduling to meet client needs. Ideal candidates bring experience in customer service in a fast-paced environment, strong organization, and proficiency with Microsoft Office.

Qualifications

• Experience in a fast-paced environment.
• Experience in a customer service environment is preferred.
• Ability to multi-task.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help to ensure all clients' needs are met during service, in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Phone etiquette

Organization

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist in Tillamook, Oregon. You will greet clients, answer calls, and connect them with the right tax professional to ensure a smooth visit.

This role focuses on creating a welcoming experience and accurate scheduling to meet client needs. Ideal candidates bring experience in customer service in a fast-paced environment, strong organization, and proficiency with Microsoft Office.