Seasonal Client Service Specialist

H&R Block, Inc.; Hillsboro (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist in Hillsboro, Ohio. You will greet clients, answer phones, and connect them with the right tax professional, scheduling them as they prefer.

You’ll help ensure every client’s needs are met across in-person, phone, or virtual interactions, while keeping the office tidy and organized. Join a team that values fast-paced service, strong communication, and reliable multitasking to deliver a positive client experience

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multitask and manage time effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Experience in fast-paced environments

Customer service experience

Ability to multi-task

Time-management skills

Computer proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist in Hillsboro, Ohio. You will greet clients, answer phones, and connect them with the right tax professional, scheduling them as they prefer.

You’ll help ensure every client’s needs are met across in-person, phone, or virtual interactions, while keeping the office tidy and organized. Join a team that values fast-paced service, strong communication, and reliable multitasking to deliver a positive client experience