Seasonal Client Service Specialist

H&R Block; Mount Orab (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Mount Orab, OH is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax professional. This role emphasizes friendly service and accuracy in a fast-paced environment.

You’ll schedule appointments, maintain a clean office, and support the team with basic office tasks and virtual or in-person service as needed. Candidates should enjoy helping people and working as part of a team.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organization and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization with team members.
• Other duties as assigned.

Skills

Customer service

Phone handling

Multi-tasking

Organization

Microsoft Office

Education

High school diploma or equivalent

Ability to work flexible schedule and/or in multiple locations

Sales/marketing experience

Tools

Microsoft Office

Job description

H&R Block in Mount Orab, OH is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax professional. This role emphasizes friendly service and accuracy in a fast-paced environment.

You’ll schedule appointments, maintain a clean office, and support the team with basic office tasks and virtual or in-person service as needed. Candidates should enjoy helping people and working as part of a team.