Seasonal Client Service Specialist

H&R Block; Frankfort (IN); Presencial; USD 17.000 - 22.000; Tempo integral

Resumo da vaga

H&R Block in Frankfort, Indiana is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments and ensure each client leaves satisfied.

This role requires a friendly, organized multitasker who can work in a fast-paced office and help maintain a welcoming environment across in-person, phone, or virtual interactions. Flexible location and hours are expected to meet client needs.

Qualificações

• High school diploma or equivalent is required.
• Experience in a customer service environment is preferred.
• Ability to multi-task and stay organized in a fast-paced setting.
• Strong organizational and time-management skills are essential.
• Proficiency with Microsoft Office applications is expected.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.

Conhecimentos

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Formação

High school diploma or equivalent

Ferramentas

Microsoft Office

Descrição da vaga

H&R Block in Frankfort, Indiana is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments and ensure each client leaves satisfied.

This role requires a friendly, organized multitasker who can work in a fast-paced office and help maintain a welcoming environment across in-person, phone, or virtual interactions. Flexible location and hours are expected to meet client needs.