Seasonal Client Services Specialist

H&R Block, Inc.; Hebron (IN); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

H&R Block in Hebron, Indiana is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect customers with the right tax professional. You will play a key role in delivering friendly, accurate service and setting a positive tone for the day.

The position requires multi-tasking, strong organizational skills, and proficiency with Microsoft Office. Prior customer-service experience in a fast-paced office is preferred, with flexibility to work across

Formación

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Conocimientos

Customer service

Multi-tasking

Organizational skills

Phone etiquette

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

H&R Block in Hebron, Indiana is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect customers with the right tax professional. You will play a key role in delivering friendly, accurate service and setting a positive tone for the day.

The position requires multi-tasking, strong organizational skills, and proficiency with Microsoft Office. Prior customer-service experience in a fast-paced office is preferred, with flexibility to work across