Seasonal Client Service Specialist

H&R Block, Inc.; Cartersville (GA); On-site; USD 18,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients at the desk, answer phones, and pair clients with the right tax professional. You’ll schedule appointments and assist the team to ensure every client’s needs are met, whether in person, by phone, or virtually.

This role requires multitasking in a fast-paced office, strong organizational skills, and basic computer proficiency across Microsoft Office. Multiple locations may apply.

Qualifications

• Experience in a fast-paced customer service setting is preferred.
• Proficient with basic office software and scheduling tasks.
• Strong communication and interpersonal skills.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and resource organization.

Skills

Customer service

Multitasking

Phone etiquette

Scheduling

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients at the desk, answer phones, and pair clients with the right tax professional. You’ll schedule appointments and assist the team to ensure every client’s needs are met, whether in person, by phone, or virtually.

This role requires multitasking in a fast-paced office, strong organizational skills, and basic computer proficiency across Microsoft Office. Multiple locations may apply.