Seasonal Client Service & Scheduling Receptionist

H&R Block, Inc.; Shelby (MT); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You’ll contribute to a welcoming office environment and help clients feel confident as they plan their finances.

In a fast-paced franchise setting, you’ll schedule appointments, maintain office order, and support team members. Prior customer service experience and strong organization will help you excel, with Microsoft Office

Formación

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsabilidades

• Answer phones and greet clients in a friendly manner.
• Match clients with appropriate tax professionals.
• Schedule clients per their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with team.

Conocimientos

Customer service

Multi-tasking

Time management

Organizational skills

Phone etiquette

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You’ll contribute to a welcoming office environment and help clients feel confident as they plan their finances.

In a fast-paced franchise setting, you’ll schedule appointments, maintain office order, and support team members. Prior customer service experience and strong organization will help you excel, with Microsoft Office