Seasonal Client Service & Scheduling Concierge

H&R Block, Inc.; Monett (MO); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and assist with scheduling, routing to tax professionals, and ensuring a positive in-office experience.

You will handle phones, greet clients, and help connect customers with the right expert while maintaining a tidy, organized front desk. This role supports a fast-paced environment and requires strong multitasking and communication skills.

Qualifications

• Experience in a fast-paced environment.
• Previous customer service experience is preferred.
• Ability to multi-task with strong time-management skills.
• High school diploma or equivalent is required.
• Flexible schedule and/or ability to work at multiple locations preferred.
• Sales/marketing experience is a plus.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and assist with scheduling, routing to tax professionals, and ensuring a positive in-office experience.

You will handle phones, greet clients, and help connect customers with the right expert while maintaining a tidy, organized front desk. This role supports a fast-paced environment and requires strong multitasking and communication skills.