Seasonal Client Service Receptionist — Scheduling & Support

H&R Block, Inc.; Milton (Northumberland County); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will help create a positive, informative experience for every visit.

In a fast-paced office, you will schedule appointments, assist with in-person, phone, or virtual service, and maintain a clean, organized workspace with the team. This role emphasizes strong communication, flexibility to work at multiple locations, and a

Qualifications

• High school diploma or equivalent required.
• Experience in a fast-paced environment preferred.
• Customer service experience is preferred.
• Strong multitasking and time-management skills required.
• Proficiency with Microsoft Office required.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced work

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will help create a positive, informative experience for every visit.

In a fast-paced office, you will schedule appointments, assist with in-person, phone, or virtual service, and maintain a clean, organized workspace with the team. This role emphasizes strong communication, flexibility to work at multiple locations, and a