Client Service & Receptionist - Scheduling & Support

H&R Block; Clayton (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and guide them to the right tax professional. You will help schedule appointments and ensure client needs are met across in-person, phone, or virtual channels.

The role emphasizes strong organizational and multitasking abilities within a fast-paced environment, with flexibility to work across multiple locations and shifts.

Qualifications

• High school diploma or equivalent.
• Experience in a fast-paced, customer-service environment.
• Ability to multi-task and stay organized.

Responsibilities

• Answer phones and greet clients in a personalized, friendly way.
• Match clients with the best tax professional for their needs.
• Schedule clients as requested by the client.
• Assist to ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Time management

Organizational skills

Education

High School Diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and guide them to the right tax professional. You will help schedule appointments and ensure client needs are met across in-person, phone, or virtual channels.

The role emphasizes strong organizational and multitasking abilities within a fast-paced environment, with flexibility to work across multiple locations and shifts.