Seasonal Client Service & Receptionist — Growth Path

H&R Block, Inc.; Stanton (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block is hiring a seasonal Client Service Professional / Receptionist in person. You will greet clients, schedule appointments, and pair clients with the right tax professional.

This role supports daily office operations and intake processes, contributing to a smooth and professional client experience. Ideal candidates have strong interpersonal skills, can multitask in a fast-paced environment, and are comfortable with common office software.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through in daily tasks.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression as the office face.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and discretion.

Skills

Customer service

Interpersonal communication

Multitasking

Organizational skills

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is hiring a seasonal Client Service Professional / Receptionist in person. You will greet clients, schedule appointments, and pair clients with the right tax professional.

This role supports daily office operations and intake processes, contributing to a smooth and professional client experience. Ideal candidates have strong interpersonal skills, can multitask in a fast-paced environment, and are comfortable with common office software.