Seasonal Client Service Receptionist - Flexible Scheduling

H&R Block; Waterville (ME); On-site; USD 22,000 - 29,000; Part time

Job summary

H&R Block in Waterville, ME seeks a seasonal Client Service Professional/Receptionist to warmly greet clients, answer calls, and connect them with the right tax expert. You’ll play a key role in delivering a high-touch customer experience and helping clients feel confident about their finances.

Ideal candidates have customer-service experience, can multitask, and stay organized in a fast-paced environment. This temporary role offers flexible scheduling and on-site teamwork at multiple locations.

Qualifications

• Experience in a fast-paced customer-service environment is required.
• Ability to multi-task and stay organized while assisting clients.
• Proficiency with Microsoft Office and basic computer skills.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients as requested and coordinate appointments.
• Maintain office organization and assist teammates.
• Support other duties as assigned.

Skills

Experience in fast-paced environment

Customer service experience

Multi-tasking

Time-management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Waterville, ME seeks a seasonal Client Service Professional/Receptionist to warmly greet clients, answer calls, and connect them with the right tax expert. You’ll play a key role in delivering a high-touch customer experience and helping clients feel confident about their finances.

Ideal candidates have customer-service experience, can multitask, and stay organized in a fast-paced environment. This temporary role offers flexible scheduling and on-site teamwork at multiple locations.