Seasonal Client Service Specialist – Reception

H&R Block, Inc.; Farmington (ME); Presencial; USD 21.000 - 28.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Farmington, ME. You will answer phones, greet clients, and help match them with the right tax professional while scheduling appointments and ensuring needs are met across in-person, phone, and virtual interactions.

The role emphasizes customer service skills, multi-tasking, and strong organizational abilities, with opportunities to work across multiple locations and flexible scheduling.

Formación

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Conocimientos

Customer service

Multi-tasking

Time management

Communication skills

Microsoft Office

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Farmington, ME. You will answer phones, greet clients, and help match them with the right tax professional while scheduling appointments and ensuring needs are met across in-person, phone, and virtual interactions.

The role emphasizes customer service skills, multi-tasking, and strong organizational abilities, with opportunities to work across multiple locations and flexible scheduling.