Seasonal Client Service Specialist

H&R Block, Inc.; Skowhegan (ME); On-site; USD 22,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Skowhegan, ME to greet clients, answer phones, and match customers with the right tax professional.

You will schedule appointments and help ensure every client leaves satisfied, whether in person, over the phone, or virtually. Ideal candidates bring solid customer service experience, the ability to multitask in a busy setting, and strong organizational skills.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience required.
• Ability to multi-task and stay organized.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested by them.
• Assist to ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Skowhegan, ME to greet clients, answer phones, and match customers with the right tax professional.

You will schedule appointments and help ensure every client leaves satisfied, whether in person, over the phone, or virtually. Ideal candidates bring solid customer service experience, the ability to multitask in a busy setting, and strong organizational skills.