Seasonal Client Service Pro - Flexible Hours & Scheduling

H&R Block, Inc.; Houlton (ME); On-site; USD 22,000 - 28,000; Part time

Job summary

H&R Block in Houlton, Maine is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will schedule appointments, help ensure client needs are met in person, over the phone, or online, and keep the office tidy.

Prior customer service experience and comfort in fast-paced settings are preferred. Proficiency with Microsoft Office is a plus.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience required.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients personally.
• Match clients with the best-suited tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma

Job description

H&R Block in Houlton, Maine is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will schedule appointments, help ensure client needs are met in person, over the phone, or online, and keep the office tidy.

Prior customer service experience and comfort in fast-paced settings are preferred. Proficiency with Microsoft Office is a plus.