Seasonal Client Service Receptionist | Flexible Scheduling

H&R Block, Inc.; Rogersville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block in Rogersville, TN is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and coordinate scheduling with a friendly, client-focused approach.

You will support a fast-paced office, handle in-person, phone, and virtual interactions, and help maintain a clean, organized workspace with teammates. Prior customer service experience and flexibility across locations are preferred.

Qualifications

• Requires experience in customer service and fast-paced environments.
• Ability to multi-task and stay organized while handling calls and visits.
• Proficiency with Microsoft Office and basic office software.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Fast-paced

Customer service

Multi-tasking

Org & time mgmt

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Rogersville, TN is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and coordinate scheduling with a friendly, client-focused approach.

You will support a fast-paced office, handle in-person, phone, and virtual interactions, and help maintain a clean, organized workspace with teammates. Prior customer service experience and flexibility across locations are preferred.