Seasonal Client Service Receptionist — Flexible Scheduling

H&R Block, Inc.; Jesup (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Jesup, GA is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional.

You will foster a friendly, efficient service experience and help the office run smoothly. Ideal candidates have prior customer service experience, thrive in a fast-paced environment, and can multitask while maintaining organization and attention to detail.

Qualifications

• Experience in a fast-paced environment.
• Customer service background.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Customer service experience

Fast-paced environment experience

Multi-tasking

Organizational skills

Microsoft Office

Sales/Marketing experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Jesup, GA is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional.

You will foster a friendly, efficient service experience and help the office run smoothly. Ideal candidates have prior customer service experience, thrive in a fast-paced environment, and can multitask while maintaining organization and attention to detail.