Seasonal Client Service Pro - Welcoming & Scheduling Expert

H&R Block; LaFayette (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Lafayette, GA is seeking a seasonal Client Service Professional/Receptionist to greet clients and connect them with the right tax professionals. You will schedule appointments, answer calls, and ensure client needs are met across in-person, phone, or virtual channels.

The role emphasizes teamwork, organization, and adaptability in a fast-paced franchise office environment, with a flexible schedule across multiple locations as needed.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, in person, by phone, or virtually.
• Maintain office cleanliness and organization with team members.

Skills

Fast-paced experience

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma

Job description

H&R Block in Lafayette, GA is seeking a seasonal Client Service Professional/Receptionist to greet clients and connect them with the right tax professionals. You will schedule appointments, answer calls, and ensure client needs are met across in-person, phone, or virtual channels.

The role emphasizes teamwork, organization, and adaptability in a fast-paced franchise office environment, with a flexible schedule across multiple locations as needed.