Seasonal Client Service Specialist (Front Desk)

H&R Block, Inc.; Cornelia (GA); On-site; USD 24,000 - 30,000; Full time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist in Georgia. The role focuses on welcoming clients, guiding them to the appropriate tax professional, and coordinating scheduling to meet client needs, both in person and virtually.

Ideal candidates bring experience in fast-paced environments and customer service, with strong multitasking and organizational skills, plus proficiency in Microsoft Office to support daily office operations.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multitask.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office tools.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients' needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Organization

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist in Georgia. The role focuses on welcoming clients, guiding them to the appropriate tax professional, and coordinating scheduling to meet client needs, both in person and virtually.

Ideal candidates bring experience in fast-paced environments and customer service, with strong multitasking and organizational skills, plus proficiency in Microsoft Office to support daily office operations.