Seasonal Client Services Specialist

H&R Block, Inc.; East Ellijay (GA); On-site; USD 24,000 - 30,000; Part time

Job summary

H&R Block in Georgia is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will schedule clients as they prefer and assist them in person, over the phone, or virtually.

The ideal candidate thrives in a fast-paced environment, has prior customer service experience, and can multitask while staying organized. Proficiency with Microsoft Office is required, and flexibility for multiple locations is a plus.

Qualifications

• Fast-paced environment experience required.
• Customer service experience preferred.
• Ability to multitask and stay organized.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients professionally.
• Match clients with the appropriate tax professional.
• Schedule clients per their preference.
• Assist clients in person, by phone, or virtually.
• Keep office tidy and organized with the team.
• Other duties as assigned.

Skills

Customer service

Multitasking

Communication

Time management

Office software

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Georgia is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will schedule clients as they prefer and assist them in person, over the phone, or virtually.

The ideal candidate thrives in a fast-paced environment, has prior customer service experience, and can multitask while staying organized. Proficiency with Microsoft Office is required, and flexibility for multiple locations is a plus.