Client Service Receptionist - Flexible Schedule

H&R Block, Inc.; Thomson (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Thomson, GA to welcome clients, answer calls, and connect them with the right tax professional. You’ll help schedule appointments and assist in-person, by phone, or virtually to ensure every client leaves satisfied.

This role requires a friendly, organized individual who can multitask in a busy office and use Microsoft Office. A high school diploma or equivalent is preferred, with flexibility to work across locations.

Qualifications

• Experience in a fast-paced environment is preferred.
• Customer service experience is essential.
• Ability to multi-task and manage time effectively.
• Strong organizational skills and proficiency with Microsoft Office.
• High school diploma or equivalent required.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Thomson, GA to welcome clients, answer calls, and connect them with the right tax professional. You’ll help schedule appointments and assist in-person, by phone, or virtually to ensure every client leaves satisfied.

This role requires a friendly, organized individual who can multitask in a busy office and use Microsoft Office. A high school diploma or equivalent is preferred, with flexibility to work across locations.