Seasonal Client Service Concierge - Front Desk

H&R Block, Inc.; Sandersville (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. in Sandersville, Georgia is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and match customers with the right tax professional.

You will schedule appointments and assist clients in person, over the phone, or virtually while helping to maintain a clean, organized office. The role emphasizes friendly client service, multitasking, and teamwork in a fast-paced franchise environment, with employment decisions made by the local

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and manage time effectively.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office software.

Responsibilities

• Answer phones and greet clients in a friendly, inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they prefer.
• Ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Sandersville, Georgia is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and match customers with the right tax professional.

You will schedule appointments and assist clients in person, over the phone, or virtually while helping to maintain a clean, organized office. The role emphasizes friendly client service, multitasking, and teamwork in a fast-paced franchise environment, with employment decisions made by the local