Seasonal Client Service Specialist (Reception) – Tax

H&R Block, Inc.; Camilla (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Camilla, GA is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will create a welcoming atmosphere and support busy teams during peak times.

The role emphasizes strong customer service, multi-tasking, and reliable office organization. Prior experience in fast-paced settings and proficiency with Microsoft Office are preferred; flexibility in scheduling and locations is a plus.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Camilla, GA is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will create a welcoming atmosphere and support busy teams during peak times.

The role emphasizes strong customer service, multi-tasking, and reliable office organization. Prior experience in fast-paced settings and proficiency with Microsoft Office are preferred; flexibility in scheduling and locations is a plus.