Seasonal Client Service Receptionist - Flexible Schedule

H&R Block, Inc.; Kilmarnock (VA); On-site; USD 22,000 - 26,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match clients with the right tax professional. The role emphasizes friendly service, scheduling flexibility, and teamwork across multiple locations.

Ideal candidates will have prior customer service experience, strong organizational skills, and the ability to multitask in a fast-paced office setting. This seasonal position offers entry-level responsibilities with opportunities to grow.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients' needs are met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Phone etiquette

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match clients with the right tax professional. The role emphasizes friendly service, scheduling flexibility, and teamwork across multiple locations.

Ideal candidates will have prior customer service experience, strong organizational skills, and the ability to multitask in a fast-paced office setting. This seasonal position offers entry-level responsibilities with opportunities to grow.