Seasonal Client Service Receptionist - Flexible Schedule

H&R Block, Inc.; Atlantic (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to welcome clients and support them in scheduling and service interactions. You will help connect clients with the right tax professional and ensure a smooth experience both in person and remotely.

Ideal candidates bring experience in fast-paced environments, strong organizational skills, and proficiency with Microsoft Office to help maintain a welcoming office and deliver excellent service.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or reception roles is preferred.
• Ability to multi-task and stay organized in a fast-paced environment.
• Proficient in Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by the client.
• Ensure client needs are met during service, in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to welcome clients and support them in scheduling and service interactions. You will help connect clients with the right tax professional and ensure a smooth experience both in person and remotely.

Ideal candidates bring experience in fast-paced environments, strong organizational skills, and proficiency with Microsoft Office to help maintain a welcoming office and deliver excellent service.