Seasonal Client Service Receptionist - Flexible Hours

H&R Block, Inc.; Centerville (UT); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. seeks a Seasonal Client Service Professional/Receptionist to warmly welcome clients, answer phones, and guide them to the right tax professional.

You will help schedule appointments and ensure each client’s needs are met across in-person, phone, or virtual channels. You should thrive in a fast-paced environment, bring previous customer service experience, and be proficient with Microsoft Office.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in customer service.
• Ability to multitask.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients professionally.
• Match clients with the best-suited tax professional.
• Schedule clients as requested.
• Ensure clients’ needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization.
• Assist with other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. seeks a Seasonal Client Service Professional/Receptionist to warmly welcome clients, answer phones, and guide them to the right tax professional.

You will help schedule appointments and ensure each client’s needs are met across in-person, phone, or virtual channels. You should thrive in a fast-paced environment, bring previous customer service experience, and be proficient with Microsoft Office.