Seasonal Client Service Receptionist - Flexible Hours

H&R Block, Inc.; Greenfield (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert during peak tax season. This role emphasizes delivering friendly, helpful service and maintaining a welcoming office environment.

You will multi-task across front-desk duties, schedule client appointments, and support the team in- person or virtually, ensuring every client leaves satisfied and confident in their decisions.

Qualifications

• Experience in a fast-paced customer service setting.
• Ability to multi-task across multiple duties.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients professionally.
• Match clients with the appropriate tax professional.
• Schedule client appointments to fit their preferences.
• Provide service across in-person, phone, or virtual channels.
• Maintain a clean, organized front-office area.
• Assist with other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organization & time management

Microsoft Office

Education

High school diploma or equivalent

Flexible schedule / multiple locations

Sales/marketing experience

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert during peak tax season. This role emphasizes delivering friendly, helpful service and maintaining a welcoming office environment.

You will multi-task across front-desk duties, schedule client appointments, and support the team in- person or virtually, ensuring every client leaves satisfied and confident in their decisions.