Seasonal Client Service Receptionist - Fast-Paced Tax Help

H&R Block; Cornelia (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a friendly seasonal Client Service Professional/Receptionist to greet clients, answer phones, and coordinate scheduling at our office. You will contribute to a welcoming experience and help customers connect with the right tax professional for their needs.

In this role, you’ll multitask in a fast-paced environment, maintain a tidy office, and support teammates to ensure every client leaves satisfied, whether in person, over the phone, or virtually.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members

Skills

Fast-paced environment

Customer service

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block is seeking a friendly seasonal Client Service Professional/Receptionist to greet clients, answer phones, and coordinate scheduling at our office. You will contribute to a welcoming experience and help customers connect with the right tax professional for their needs.

In this role, you’ll multitask in a fast-paced environment, maintain a tidy office, and support teammates to ensure every client leaves satisfied, whether in person, over the phone, or virtually.