Seasonal Client Services Receptionist — Fast-Paced & Friendly

H&R Block, Inc.

Godchaux (LA)

On-site

USD 17,000 - 22,000

Part time

3 days ago
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Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will contribute to creating a warm, organized office environment and support the team during busy tax seasons.

This role emphasizes friendly service, multitasking, and strong time management as you handle scheduling, in-person and virtual inquiries, and office upkeep while franchise offices operate under local guidelines.

Qualifications

  • Experience working in a fast-paced environment.
  • Previous experience in a customer service environment.
  • Ability to multi-task.
  • Strong organizational and time-management skills.
  • Computer proficient with Microsoft Office.

Responsibilities

  • Answer phones and greet clients in a personalized, friendly, and inviting manner.
  • Match clients with the best-suited tax professional for their needs.
  • Schedule clients how they would like to be scheduled.
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
  • Maintain office cleanliness and organization of resources with team members.
  • Other duties as assigned.

Skills

Fast-paced work
Customer service
Multi-tasking
Time management
Organizational skills

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will contribute to creating a warm, organized office environment and support the team during busy tax seasons.

This role emphasizes friendly service, multitasking, and strong time management as you handle scheduling, in-person and virtual inquiries, and office upkeep while franchise offices operate under local guidelines.

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