Seasonal Client Service Receptionist – Fast-Paced, Impactful

H&R Block; Marquette (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, a well-known franchise network, is seeking a seasonal Client Service Professional/Receptionist to help greet clients, answer calls, and connect them with the right tax professional. The role emphasizes friendly service, efficient scheduling, and strong organization in a fast-paced environment.

The position focuses on delivering exceptional client experiences both in person and remotely, with flexible duties and opportunities to learn about tax services and client care.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Phone handling

Client matching

Scheduling

Multi-tasking

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, a well-known franchise network, is seeking a seasonal Client Service Professional/Receptionist to help greet clients, answer calls, and connect them with the right tax professional. The role emphasizes friendly service, efficient scheduling, and strong organization in a fast-paced environment.

The position focuses on delivering exceptional client experiences both in person and remotely, with flexible duties and opportunities to learn about tax services and client care.