Seasonal Client Service Receptionist — Fast-Paced

H&R Block, Inc.; Owingsville (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and connect them with the right tax professionals.

You will handle phones, scheduling, and in-office support, ensuring a smooth client experience and a professional front-desk presence across busy tax seasons. The role emphasizes strong customer service, multitasking, and organizational skills, with opportunities to work in a dynamic, client-facing franchise environment and contribute to positive

Qualifications

• Experience in a fast-paced environment.
• Experience in a customer service role.
• Ability to multi-task and manage competing requests.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Phone etiquette

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and connect them with the right tax professionals.

You will handle phones, scheduling, and in-office support, ensuring a smooth client experience and a professional front-desk presence across busy tax seasons. The role emphasizes strong customer service, multitasking, and organizational skills, with opportunities to work in a dynamic, client-facing franchise environment and contribute to positive